Kristina Lugo

Global Health Technologist

Kristina lugo



Use technology and design to positively disrupt injustices.

I am a global health technologist with over 7 years of experience in the implementation and strategy of health products in low-resource settings across East Africa and the Indian sub-continent. I've worked with a range of clients from Ministries of Health, to international NGOs, to 100-bed rural hospitals. I have experience with open source technologies like Bahmni, OpenMRS, OpenLMIS, and DHIS2.



Unumed, Product Management Consultant

June 2017 - September 2017 | Nairobi, Kenya

Unumed builds technology to improve health delivery. As a Product Management Consultant, I worked internally to design and implement product management practices. I also worked externally to facilitate user testing and training of hardware and software for beneficiaries at a refugee camp, public hospital, and medical outreach.

Office of SOcial Change Initiatives, ThoughtWorks, Lead Program Strategist

June 2014 - June 2017 | New York, USA & Nairobi, Kenya

As the Program Strategist, I am responsible for defining and governing the strategic initiatives and operational processes for two new operating units: Global Health, and the Office of Social Change Initiatives. I worked closely with the Managing Directors to apply strategic models and with cross-functional leads to design operational processes and tools. 

I also consulted with external clients, providing technology advisory consulting and facilitating technology strategy sessions to Global Health clients.

ThoughtWorks, Senior business analyst

November 2012 - May 2014 | Toronto, Canada

As a Senior Business Analyst, I was responsible for translating a client's business goals into a feature roadmap which allow the client to achieve their goals. I worked closely with clients to deeply understand their domain, their organization, their challenges, and vision. In parallel, I worked with ThoughtWorks development teams (developers, designers, quality analysts, and more) using Agile methodologies to define and sign off on features. 

MEDA Tanzania, mHealth Associate

August 2011 - September 2012 | Dar es Salaam, Tanzania

As an mHealth Associate, I was responsible for the product and project management of the SMS-based eVoucher application. I worked closely with our technology development partner in Canada to define workflow and features, as well as closely with field staff to design, test, and implement the applications. In this role, MEDA was the program implementing partner to the Tanzanian Ministry of Health and Social Welfare.


Strengths Finder







Hand Lettering



Thoughtworks INsights | June 30, 2016

Beyond Inceptions: Aligning with the Social Sector

Procedia Computer Science | August 2012

Enhancing Public-Private Partnerships Through SMS Vouchers


University of Waterloo | Waterloo, Canada

B.MATH. Operations Research and Honours Co-op
Graduated June 2009